Welcome to Bigger Than Life Fest (“Festival,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit BiggerThanLifeFest.com, purchase tickets, register for updates, participate in promotions, or otherwise interact with our website and services.
By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
Information You Provide
We may collect information that you voluntarily provide, including:
Name
Email address
Telephone number
Mailing address
Payment information
Sponsorship inquiries
Vendor applications
Media credential requests
Artist submissions
Customer support communications
Information Collected Automatically
When you visit our website, we may automatically collect:
IP address
Browser type
Device information
Operating system
Referring website
Pages viewed
Time spent on pages
Click activity
Geographic location data (general)
Cookies and Tracking Technologies
We use cookies, pixels, analytics tools, and similar technologies to:
Improve website performance
Analyze visitor behavior
Measure advertising effectiveness
Personalize user experiences
Support remarketing and advertising campaigns
2. How We Use Your Information
We may use information collected to:
Process ticket purchases
Send event updates
Respond to inquiries
Provide customer support
Deliver marketing communications
Manage sponsorship opportunities
Process vendor applications
Administer contests and promotions
Improve our website and services
Prevent fraud and unauthorized activity
Comply with legal obligations
3. Google Analytics and Advertising
Our website uses Google Analytics and Google Advertising features.
Google Analytics may collect information regarding:
Website usage
Visitor behavior
Device information
Traffic sources
We may use:
Google Analytics
Google Ads
Remarketing Audiences
Conversion Tracking
Enhanced Measurement
You may opt out of Google Analytics by visiting:
https://tools.google.com/dlpage/gaoptout
4. Meta (Facebook & Instagram) Advertising
We may use Meta Pixel and related technologies to:
Track website activity
Measure advertising performance
Build custom audiences
Deliver personalized advertising
Information collected may be shared with Meta Platforms according to their privacy policies.
5. Ticketing Providers and Third-Party Services
Ticket purchases may be processed through third-party providers.
We may share information with:
Ticketing partners
Payment processors
Marketing service providers
Event vendors
Customer support platforms
Analytics providers
These providers are authorized to use your information only as necessary to provide services on our behalf.
6. Email and SMS Communications
By providing your email address or phone number, you consent to receive:
Event announcements
Promotional offers
Ticketing updates
Sponsor activations
Festival-related communications
You may unsubscribe at any time using the unsubscribe link or by contacting us.
7. Sponsorship and Vendor Information
Information submitted through sponsorship, vendor, media, or artist applications may be reviewed by Festival management and authorized partners for evaluation and communication purposes.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your information.
However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
9. Children’s Privacy
Our website is not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13 years of age.
If we become aware that information has been collected from a child under 13, we will take reasonable steps to delete such information.
10. Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, including:
Access
Correction
Deletion
Data portability
Restriction of processing
Withdrawal of consent
To exercise these rights, contact us using the information below.
11. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites.
Users should review the privacy policies of any third-party sites they visit.
12. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time.
Changes will be posted on this page with an updated effective date.
Continued use of the website constitutes acceptance of any revised policy.
13. Contact Information
For questions regarding this Privacy Policy, please contact:
FB Entertainment
Email: bookings@fbentgroup.com
Phone: (678) 935-6323
Website: https://biggerthanlifefest.com